Seats are cramped. Cons: "2 published delays and then another 30 minues waiting to push away from gate. Almost 2 hours late". Pros: "On time! That pretty much says it all. I think American did a great job at everything they had control of. Pros: "Crew was nice. Nothing but a drink in terms of cabin service.
Pros: "The crew was friendly, the seats were comfortable, the lav was large enough to turn around in, and we arrived in plenty of time to catch our train out of Frankfurt. Missed my connection , offered only option if 4 hours lay over. Pros: "Better-than-expected legroom and comfort. Plane was clean, well kept. Much newer aircraft, so the enhanced entertainment features were great! Felt bombarded by American Airlines marketing schemes for their airline credit card. Pros: "Great entertainment.
Ok food and drinks. Cons: "The Avianca flight was over 4 hours late leaving Trujillo and blamed it on weather. Why don't they rearrange and prepare for this if the airport often gets fogged in during this time of the year?
Instead they and other airlines leave dozens of travelers stranded. We lost our connecting flight to Iquitos, and after Avianca refused to reimburse us or put us on a different flight we had to purchase another flight with Viva Air with our own money. No accountability or respect for the consumer. This is after being a loyal American card member for over 10 years. Pros: "On time and what was advertised. Considering that the flight was after Thanksgiving and very full, we still had a good experience.
Pros: "Boarding on time and arrived to my destination on time. Pros: "Customer service in general" Cons: "Boading could be smoother. Some customers had a hard time to put a luggage into the upper compartment and blocked a passage. Cons: "Not a fan of baggage fees especially this high for only one checked. Next time Southwest Air, I guess. Pros: "Returning flight had much more entertainment options. I didn't sleep at all during the flight, which was perfectly fine by me because I didn't want to.
The crew did a nice job. Complimentary wine was nice. It was not clear from the beginning about needing to reserve any kind of seat before most were taken. They held the last flight for about 10 of us the last one of the night. Were pleasant and professional. Pros: "Full meal service, friendly and helpful crew, checkin agent went above and beyond to get us checked in even though we were late in getting to the airport.
AA should warn customers when booking these old planes. Cons: "Great app, sometime it still miss a flight, suggust to provide a display sorting options, such as stops, times etc".
Pros: "Quick flight. Never had that happen before. Pros: "Everything was very pleasant for myself and my four year old grandson. Have never had any problems flying with American Airlines. Thank you". Pros: "Tvs on last flight" Cons: "Overnight delay in Dallas.
Pros: "Comfy" Cons: "Sat on tarmac for 1hr and 20 minutes since tower mix up and plane was bigger so confusion on seating. I feel stressed cause I will be missing a full day of work because of this delay and pretty pissed off. Would like some sort of compensation". Pros: "Flights were on time and smooth. Some of the planes were fairly new. Pros: "The crew and all employees were very nice and did their best to ensure that my travels went smoothly. The flight was not so comfortable but I didn't mind much.
Over all good flight". Pros: "Went out of the way to help me make the flight. Pros: "I received help from the staff at the airport when I wasn't sure what to do. Horrible experience. Pros: "The price for flight was great. Pros: "It was a mediocre flight. No frills. Pros: "Very easy flight. Easy boarding and seating. Pros: "Flight attendant hooked it up with a whole open isle of seating and free drinks! Cons: "Waited on runway for 30 minutes before taking off. No explanation from cockpit. Waited another 10 minutes once landed before pulling into deplaning area.
It was an uncomfortable flight. Pros: "We arrived safely" Cons: "The plane was only 3 seats across, one seat, aisle, two seats.
Very tiny! I am on a transfer to Intl. Pros: "Nothing, The flight didn't happen" Cons: "Waited for 6. Very pleasant flight and nice not to be so cramped. The flight also left from the same terminal in Denver as my previous flight. With a 1 hour connection that was wonderful. Keep that up, United! The crew also came by regularly with offers of water. Much appreciated. Pros: "Safe landing. Open seats. No one to take my bag by the plane so it stayed on the ground and then they had to come in the plane to decide if each carry on stowed under was safe.
No entertainment options but it was less than an hour flight so didn't really care. Our flight attendant said nothing about our carry on being bigger than the compartments of our tiny plane so we walked to the back with our bag just to bring it bag and them check it". Pros: "I liked that the crew was nice and caring. Pros: "Upgraded to forst xlass minute and super glad I did. My flight company was the perfect stranger to talk like with and the flight attendant was quite lovely and accomodating.
Pros: "Staff was friendly. And,Handicap assistance was good. They wouldn't accept my gift bank card. Cons: "My flight was delayed in Portland due to " airport construction" at SF. Meal voucher was denied by 2 different United customer service people..
Also ,I found it annoying that because a woman in front of me started crying over her missed I connection for an international trip, she was given a meal voucher. Agents were unfriendly and not sympathetic. Long line of customers with only 3 agents , but of course, they had to still use one for elite customers. Pros: "free entertainment system with movies, spacious seats and overhead space, drinks served, arrived early" Cons: "nothing".
Pros: "Staff worked hard to get us bussed to Santa Barbara" Cons: "We weren't informed early enough that the flight was cancelled, and everyone was a bit confused". Cons: "lack of storage space overhead. Pros: "Zero" Cons: "The weather in SF delayed is so very long while the airport staff were rather rude at both airports. And after all that, my bag did not make it on my connecting flight- or maybe it did but you guys texted me it didn't via your little app- and I had to go back for it mysef the next day becuase you would not deliver it or help me find it.
Pros: "Our first leg of the flight was great. The rep at the boarding station was very, very rude as well. We will reconsider when it's time for the next trip. We do have a choice on who we fly with. Pros: "The staff was wonderful, the flight was smooth, and everything was a relaxed atmosphere. Pros: "Automatically rebooked flight was changed free-of-charge to a different destination.
Connecting flight, which was also United Airlines, was either uninformed of the delay, or indifferent. Myself and two other passengers arrived 2 minutes before the flight left, were told we could not board, and watched the plane undock from the gate and fly away.
Cons: "Grinding and whining while plane in taxi- extremely loud frinding when landing gear engaged and disengaged". Pros: "Flight was cancelled night before.
Rep said impossoble to get him home the same day. Looking online there were flights available, just more expensive and doesnt follow their policy. Very disapointed. Cons: "My bag was misplaced after being gate checked, it ended up going to baggage claim, not a huge inconvenience, but after all our trouble with United, it was frustrating and we were tired and not interested in waiting for our bags which is why we took carry on only in the first place.
Cons: "Didn't happen! First was so late due to mechanical problems that I missed this flight and took the bus! So really I have no opinion on this flight. Pros: "Quick bording, organized. Smooth flight. And the on flight snack was a joke. Pros: "Flight was on-time with departure and arrival. Pros: "How fast the flight was" Cons: "Delayed flight on the way back". Pros: "The Airbus was nice" Cons: "Lost our luggage took 4 days to finally get it". Pros: "Oh everything was great the crew ,the airplane have more space in the seats..
Any month. Economy Business Premium Economy First. Adults Students over Youth Child Toddler in own seat under 2. Infant on lap under 2. The price shown for each flight will be the average for all passengers including any infants. Compare vs. Cheapflights all none. Add another flight clear all. We work with more than partners to bring you better travel deals. What is the cheapest day to fly round-trip from El Paso to Santa Barbara?
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